This only maintains until my XL black is used up and I put in the II cartridge. And because the color cartridge is used in printing black, that gets charged against your II plan even if the black cartridge is not furnished as part of the plan. (It’s about here I started to get a bit worked up.) That's why my XL color cartridge went dry before the XL black even though most of my printing is black text. Is that DUMB, or what? If they can’t make ink that’s black enough by itself they should just go home. When you print black text the color cartridge is used to "prime" (print) the paper with light gray (uses all three colors) text first, then prints the black over the gray. In a calmer mood now I can evaluate it more reasonably.) I’m afraid I got a little worked up at some of the stuff the guy was telling me.
Read it all the way to the end and get some insight into how the business works. How come I was dinged for 41 pages? Bumped up to the 100 page plan before I found out what the deal is.Ĭalled HP II support (855) 785-2777. The black cartridge in my printer was still the XL that I had paid for. Did some checking and I was charged for 41 pages. Two days ago I got a notice that I was near the end of my 50 page program, and only half way through my first month. Inserted the II color cartridge and got notice that my II program started. November 16 the color XL cartridge went down even though I print very little color(?). Learned about II and signed up (50 page level), inserted the XL cartridges to use them up and waited. I bought the printer several months ago, didn't know about Instant Ink (II) so bought two XL cartridges to use when the almost useless initial cartridges were done.
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